Job Description
Food & Beverage Supervisor
Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What You Will Be Doing
- Assist in leading, mentoring and training the Food & Beverage Operations team
- Supervise and delegate duties;
- Ensure brand standards are maintained
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal
- Effectively handle guest complaints.
- Assist with rostering, taking into consideration forecast, wage cost, staff requests etc.
- Ensure staffing levels are adequate for the next service period, making adjustments to the roster where necessary
- Ensure beverage cost is maintained to budget Report any shortages in equipment to the manager
- Conduct staff training including induction, product knowledge
- Counsel staff if not performing to the Outlet's standards
- Attend and actively participate in necessary meetings
- Be able to take charge of the outlet/area in the absence of the Manager
- Daily stock ordering
Your experience and skills include:
- Diploma in Hospitality Management
- 1-2 years experience in a 4* or 5* Hotel
- Service focused personality is essential and a passion for everything food and beverage
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example
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